Privacy Policy

Effective Date: Jan 2025

This Privacy Policy describes how Kris Kai ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from kriskai.com (the "Site") or interact with our services (e.g., speaking engagements, coaching, newsletters). By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information from and about you, including personal information, through different means:

a) Information You Provide to Us Directly: This includes information you actively submit to us, such as when you:

Fill out contact forms or inquiry forms on our Site.
Sign up for newsletters, mailing lists, or updates.
Register for events, webinars, or speaking engagements.
Request or engage in coaching services.
Communicate with us via email, phone, or other channels.
Provide feedback or participate in surveys.

The personal information you provide may include, but is not limited to:

Name (e.g., Fu Wenyan Kristopher, Kris Kai)
Email address
Phone number
Company/Organization name
Job title
Any other information you choose to provide in your communications with us.

b) Information We Collect Automatically: When you visit or use our Site, we may automatically collect certain information about your device and Browse activity. This information helps us understand how our Site is used and to improve your experience. This may include:

Log Data: Your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, date/time stamps, and clickstream data.
Device Information: Information about the device you use to access our Site, such as hardware model, operating system, and unique device identifiers.
Usage Information: Details about how you use our Site, including the pages you view, the links you click, and the time you spend on certain pages.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: To operate and deliver the content, services (e.g., speaking, coaching), and features of our Site.
To Communicate with You: To respond to your inquiries, provide customer support, send administrative information (e.g., confirmations, technical notices), and deliver newsletters or marketing communications you've opted into.
For Marketing and Promotional Purposes: To send you updates about our services, events, and other content that may be of interest to you, based on your preferences and consent where required.
To Improve Our Site and Services: To analyze usage trends, conduct research, and gather statistics to enhance the functionality, content, and user experience of our Site and the quality of our services.
For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, or fraudulent activities.
For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
To Enforce Our Terms: To enforce our Terms & Conditions and other policies.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may engage third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., website hosting, analytics, email delivery, CRM, payment processing), or assist us in analyzing how our Site and services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: If Kris Kai is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

As mentioned above, we use cookies to track activity on our Site and hold certain information. The types of cookies we may use include:

Necessary Cookies: Essential for the Site to function correctly.
Analytical/Performance Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously. (e.g., Google Analytics).
Functionality Cookies: Allow the Site to remember choices you make (like your user name or language) and provide enhanced, more personal features.
Targeting/Advertising Cookies: Used to deliver more relevant advertisements to you.

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings. Please note that if you disable cookies, some features of our Site may not function properly.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Data Protection Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

8. Third-Party Links

Our Site may contain links to websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

9. Children's Privacy

Our Site and services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

As Kris Kai targets a global audience, your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your data protection rights, please contact us:

By Email: connect@kriskai.com